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It’s not a stiff plastic bracelet, it’s very soft and I didn’t even notice it after five minutes.
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The resort uses soft fabric bracelets with built-in keys for each family member – it’s AWESOME! Kids can unlock the door too, and no one ever is without a key, no forgotten keys and going back to the lobby to fetch more, etc.It felt clean and I saw staff testing the water constantly. Our kids (8 & 9 year old boys) LOVED the waterslides, splash pads, buckets dumping water everywhere…and there’s even a little food truck with some lunch options in the park. The most important thing for travelers is that you know in advance, so you can manage expectations and know before you go! Pros No hotel or resort is perfect! And that’s ok. Especially as it got really close the flights went up a lot less on their packages! General Resort Pros & Cons The best deal I found on the travel package was by far Costco Travel. Largely my fault we didn’t get to check this box off. To be honest, I knew when I booked it that I wasn’t happy about the single room and in the future I’ve promised myself I’ll book in advance and get the suite/connecting rooms. We booked late and they were all sold out. We had hoped to find a suite or connecting room. Our kids love at least a few days of each vacation to be spent just hanging out at our resort, and they also love water slides, lazy rivers, and pools…no surprise there…and we wanted to find a water park designed for older kids too – many resorts have a toddler water slide or splash pad, but our boys are 8 & 9 and we wanted big kid waterslides and activities, and the Hard Rock Riviera Maya delivered 110% on that! It’s about 30 minutes to Tulum, and 1 hour from the airport. The Hard Rock Riviera Maya is in Puerto Aventuras, which is just North of Tulum. Tulum is about a 90 minutes drive from Cancun (give or take depending where you are) and we knew our kids would be unhappy on a day trip that required 3 hours in the car round trip so we really wanted to stay close to Tulum. We were hoping to find a resort in or near Tulum because we knew we wanted to see the Tulum Archeological Site Mayan Ruins, cenotes and other day trips that were in or around Tulum.
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